FAQ
I'm interested in a custom order, what should I do?
Please contact us, and we'll work our hardest to produce exactly what you need.
The watch I want is 'Sold Out', can I still get it?
If the watch you're interested in is 'Sold Out', it's likely we can build a new one for you. Please contact us for more information.
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I love your watches, but I don't want it Aged. Can you make Un-Aged Watches?
Absolutely! Just contact us with what it is you're looking for, and we can make it happen.
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Payment and Shipping
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as accepting PayPal. We also offer free shipping on all orders within the United Kingdom. For international orders, shipping rates and delivery times may vary depending on your location and chosen shipping method, but we do ship worldwide.
What Waterproof rating does my watch have?
All our watches have a waterproof rating of 10 BAR / 10 ATM / 100m / 330ft. This means they are suitable for showering, swimming, and snorkelling, but not suitable for high board diving or aqua diving.
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Do you offer Returns and Refunds?
We stand behind the quality of our watches and want you to be completely satisfied with your purchase. If for any reason you're not happy with your watch, you may return it within 30 days for a full refund. Please note that the watch must be in its original condition and packaging.
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Do your Watches come with a Warranty?
For your peace of mind, all our watches ship with a 12-month warranty. This protects you should your timepiece encounter any construction malfunctions or defective components.